Category: Signpost Directory

Samaritans (24hr National helpline, emotional support by phone, e-mail, text or face to face).

Tel: 116 123.  Website: www.samaritans.org .

HOPELine UK|PAPYRUS (Confidential support for anyone under the age of 35years with suicidal thoughts).

Tel: 08000684141.  Website: www.papyrus-uk.org

NATIONAL SELF-HARM NETWORK (provides crisis support, information and resources in relation to self harm)

Telephone: 08006226000 (7pm-11pm)

SIARI (Self injury & related issues) Provides a source of information and resources on self-injury/harm and related issues)

No telephone number but Website: www.siari.co.uk

Childline (National helpline support for young adults up to the age of 19yrs)

Tel: 08001111. Website: www.ChildLine.org.uk

Hafan Cymru (Charitable Housing Association provides support to all across Wales, primarily working with those escaping domestic abuse to regaining their independence.

Telephone: 01267225555.

Independent Sexual Violence Advocate: ISVA (advice, info & support for adults & children in North Wales who have experienced sexual violence).

Tel: 01492 805384.   No website.

National Association for People Abused in Childhood (NAPAC) (Support and services for survivors of CSA)

Tel: 08088 010331   Website: www.napac.org.uk

RASASC (Support & advice for any kind of sexual violence for males & females aged 13 & over).

Tel: 0808 8010800. Website: www.rasacymru.org.uk .

RAPE CRISIS (National Help line signposting and dealing with rape crisis)

Telephone: 0808 8029999.

DAN 24/7 (Wales Drug & Alcohol Helpline (Specialist services to all people affected by domestic abuse and other abuse including female genital mutilation, forced marriage, human trafficking and prostitution.

Telephone: 08088082234.

Amethyst SARC (Sexual assault referral centre for all ages)

Tel: 08081563658. Website: www.amethystnorthwales.org.uk

Support SMS (Provides a range of counselling, therapeutic support services working with men women and children who are victims/survivors of rape, sexual violence and childhood sexual abuse)

Telephone: 07860022956

The Survivors Trust Cymru (Support, advice & info for male & female survivors of childhood sexual abuse).

Tel: 0808 8010818. Website: www.survivorstrustcymru.org .

Survivors UK (National helpline & counselling for male survivors of sexual abuse).

Tel: 02035 983898.  Website: [email protected]

BAWSO (specialist services to people from black and ethnic minority backgrounds affected by domestic abuse and other forms of abuse including female genital mutilation, forced marriage, human trafficking and prostitution.

Telephone: 08007318147 24 hrs or 02920644633 office.

Victim Help Centre North Wales (Support & info for victims of all crime in North Wales)

Tel: 0300 3030159.   Website: www.victimhelpcentrenorthwales.org.uk

Stepping Stones North Wales (providing counselling and support to adult survivors of childhood sexual abuse. A service to men and women across the six counties of North Wales.

Telephone: 01978 352717 Website: www.steppingstonesnorthwales.co.uk

Relate (Relationship mediation and marriage counselling)

Telephone: 03001001234

Citizen’s Advice Bureau (free advice on finance, housing, law, etc)

Tel: 03444 772020   Website: www.citizensadvice.org.uk

(BACP) British Association for Counselling & Psychotherapy

Telephone 01455 883300 Website www.bacp.co.uk

Men’s Sheds (Support and activities for men in North Wales at various locations – check website map for nearest).

Tel: 01267 225536    Website: www.mensshedscymru.co.uk/

NSPCC (advice line on prevention of cruelty to children)

Tel: 0808 800500.

NHS DIRECT WALES

Tel: 0845 4647Website: www.nhsdirect.wales.nhs.uk

Stop Smoking (Helpline providing support to quit smoking)

Website: www.quitwales.gov.uk

Action on Hearing (advice on hearing loss)

Telephone: 08088080123

Barnardo’s ( Campaigning on a range of children’s issues sexual exploitation, disability or domestic Violence)

Telephone: 02920493387

DEWIS Cymru (Advocacy to people over 18 who have a learning or physical disability, acquired brain injury, sensory impairment or an older person.

Telephone: 01978 799370 (Wrexham office)

Jobcentre Plus (for help with employment issues)

Telephone: 0800055668

REMPLOY ( Support to gain employment after illness or disability)

Telephone:  003004568055

Stonewall (information and signposting helpline for Lesbian, Gay, Bisexual & Transgender people)

Telephone: 0800502020 Website: www.stonewall.org.uk

Asperger’s advice & assessments, Llandudno Junction

Tel: 07411134307

Family Point Cymru, advice and support to families for family concerns in general

Tel: 0300 2225757

National Exercise referral scheme for 17 and over referral required through medical professional. Website: www.wlga.gov.uk/ners

C.A.L.L. (Mental health helpline for Wales).

Tel: 0800 132737. Website: www.callhelpline.org.uk .

Child and Adolescent Mental Health Service – CAMHS (Multi-agency help at a variety of locations in North Wales – check website below for nearest location & phone numbers).

Website:  www.mental-health-matters.org.uk/page58.html

Community Mental Health Teams – CMHT (Nearest offices with contact details available from website).

Website: www.mentalhealthwales.net/mhw/community_mental_health_teams.php

Hafal (‘Support for people with serious mental illness & their carers’. Nearest office found on the ‘In Your Area’ page of the website.).

Tel: 01792 832400   Website:  www.hafal.org/

KIM (kindness in mind) Mental health support for women only in Flintshire. (Tel: 01352 755333. Website: www.kim-inspire.org.uk

KIM 4 HIM (Mental health support for men only based in Holywell).

Tel: 01352 872189.  Website: [email protected]

MIND Flintshire.

(Tel: 01352 757637. Website: www.flintshiremind.org.uk).

MIND Ynys Mon (Anglesey) & Gwynedd.

Tel: 01286 685279. Website: [email protected]  .

MIND (Main help lines offering support with mental health & legal advice services

Telephone: Mind info line 03001233393 Legal advice line 03004666463

PARABL (A range of therapeutic services including counselling and therapeutic groups for people with mental health issues in North Wales).

Tel:  0300 7772257   Website: www.parabl.org

SANELINE (National out of hours mental health helpline offering specialist emotional support and information to anyone affected by mental illness also available to family, friends and carers

Telephone: 08457678008.

PODS (Positive Outcomes for Dissociative Survivors).

Tel: 0800 1814420. Website: www.pods-online.org.uk .

Samaritans (emotional support by phone, e-mail, text or face to face).

Tel: 116 123.  Website: www.samaritans.org

MAN KIND (Support for male victims of domestic abuse and domestic violence).

Telephone: 01823 334244

MEN’S ADVICE LINE (Free and confidential phone line for male victims of domestic abuse, whatever the gender of their partner or ex-partner.

Telephone: 08088010327

CALM (Campaign against living miserably) Free confidential helpline and webchat 7hrs a day, 7 days a week, leading movement against male suicide.

Telephone: 0800585858

KIM 4 HIM (Mental health support for men only based in Holywell).

Tel: 01352 872189. Website: [email protected]

Men’s Sheds (Support and activities for men in North Wales at various locations check website map for nearest shed).

Telephone: 01267 225536 Website: www.mensshedscymru.co.uk/

DASU, providing support and a men’s refuge in Flintshire and Denbighshire.

Telephone 01244 830436 or 01745 814494

National Male Helpline dedicated service for men affected by rape or sexual abuse.

Telephone 08088005005

Safeline, offering counselling and support services for those affected by the trauma of sexual abuse, dedicated male helpline 8am-8pm.

Telephone: 0808800500

Hafan Cymru (Housing and support services to women & men).

Tel: 01978 823077.  Website: www.hafan.cymru.co.uk.

Shelter Cymru (Homeless advice and support 24hr helpline)

Telephone: 03450755005 Website: www.sheltercymru.org.uk

Flintshire Council (Homeless Department offering advice and support)

Telephone: 01352 703777. Website: www.flintshire.gov.uk

Denbighshire Council (Homeless Department offering advice and support)

Telephone: 01824 7008367 Website: www.denbighshire.gov.uk

Gwynedd Council (Homeless Department offering advice and support)

Telephone: 01766 771000 Website: www.gwynedd.gov.uk

Wrexham Council (Homeless Department offering advice and support)

Telephone: 01978 292947 office hrs or 01978 264240 out of office hrs           

Website www.wrexham.gov.uk

Wrexham Supported Housing service providing temporary supported housing to anyone who is an offender/ex-offender

Tel: 01978 314313

Flintshire food bank (Mold).

Tel: 01352 755385    Website:  www.flintshire.foodbank.org.uk/contact

Oswestry and Borders food bank (Oswestry).

Tel: 01691 671940    Website:  www.oswestryandborders.foodbank.org.uk/

North Denbighshire food bank (Rhyl).

Tel: 01745 332528   Website: www.dvsc.co.uk/en/category/partnerships/north-denbighshire-communities-first/ 

Wrexham food bank.

Tel: 019872 311076    Website: www.wrexham.foodbank.org.uk

Age Connects North East Wales (Support & advice for people over 50 experiencing domestic abuse or hate crime in Flintshire & Wrexham).

Tel: 0845 0549969 Website: www.acnew.org.uk

AGE Cymru (Providing advice and guidance to older people in Wales)

Telephone: 08000223444

Silver Line (Free helpline offering information & advice for older people)

Helpline: 0800 4708090.

Older people Domestic abuse & sexual violence support

Tel: 08088010800 (part of Live Fear Free Helpline)

Alcoholics Anonymous (Peer support for people with alcohol addiction issues).

Tel: 0800 9177 650   Website: www.alcoholics-anonymous.org.uk

Al Anon (Peer support for people affected by other’s alcohol addiction issues).

Tel: 02074 030888    Website: www.al-anonuk.org.uk

CAIS (Information & support – including treatment & rehab – for alcohol & drug issues)

Tel: 0345 0612112   Website: www.cais.co.uk

FRANK (Talk to Frank, 24hour confidential drug advice)

Telephone: 03001236600.

Narcotics Anonymous (Peer support for people with drug addiction issues)

Tel: 0300 9991212    Website: www.ukna.org

Wales Drug & Alcohol Helpline

Tel: 0808 8082234

Midwifery Liaison Service, drug & alcohol support for pregnant ladies

Tel: 01745 338868

DAN Wales drug & Alcohol helpline 24/7

Tel: 08006335588